Back to Home

Cookie Policy

How we use cookies and similar technologies

Last Updated: January 26, 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website or use our mobile applications. They help us provide you with a better experience by remembering your preferences, analyzing how you use our services, and improving our website's functionality and performance.

Cookies typically contain:

  • The name of the website or domain from which the cookie came
  • The "lifetime" of the cookie (how long it will remain on your device)
  • A unique identifier or value

Similar technologies include web beacons, pixels, and local storage objects, which we collectively refer to as "cookies" in this policy.

2. Types of Cookies We Use

2.1 Essential Cookies

Required

These cookies are necessary for our website and services to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, certain services you request cannot be provided.

Cookie Name Purpose Duration
session_id Maintains your logged-in session Session
security_token Security and fraud prevention Session
csrf_token Protects against cross-site request forgery Session
cookie_consent Remembers your cookie preferences 1 year

2.2 Performance Cookies

Optional

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This helps us improve the performance and user experience of our services.

Cookie Name Purpose Duration
_ga Google Analytics - Distinguishes users 2 years
_gid Google Analytics - Distinguishes users 24 hours
_gat Google Analytics - Throttles request rate 1 minute

2.3 Functional Cookies

Optional

These cookies allow our website to remember choices you make (such as your language preference, currency, or region) and provide enhanced, personalized features.

Cookie Name Purpose Duration
language_pref Remembers your language selection 1 year
currency_pref Remembers your currency preference 1 year
timezone Stores your timezone for accurate time display 6 months

2.4 Marketing/Targeting Cookies

Optional

These cookies track your online activity to help advertisers deliver more relevant advertising or limit how many times you see an advertisement. We may share this information with other organizations, such as advertising networks.

Cookie Name Purpose Duration
_fbp Facebook pixel - Tracks conversions 3 months
_gcl_au Google AdSense - Stores ad click data 3 months
linkedin_pixel LinkedIn analytics and advertising 6 months

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Authentication and Security

  • Verify your identity when you log in
  • Maintain your session during your visit
  • Detect and prevent fraudulent activity
  • Protect against unauthorized access to your account

3.2 User Experience and Functionality

  • Remember your preferences and settings
  • Display content in your preferred language
  • Provide personalized banking recommendations
  • Enable features like live chat and customer support

3.3 Analytics and Performance

  • Understand how visitors use our website
  • Identify popular features and pages
  • Detect technical issues and errors
  • Measure the effectiveness of our marketing campaigns

3.4 Marketing and Advertising

  • Display relevant advertisements based on your interests
  • Measure the effectiveness of advertising campaigns
  • Limit the number of times you see the same advertisement
  • Provide insights to improve our marketing strategies

4. Third-Party Cookies

We work with trusted third-party service providers who may also set cookies on your device when you visit our website. These third parties include:

4.1 Analytics Providers

  • Google Analytics: Provides insights into website traffic and user behavior
  • Hotjar: Helps us understand user experience through heatmaps and recordings

4.2 Advertising Networks

  • Google Ads: Displays targeted advertisements across the web
  • Facebook Pixel: Tracks conversions and enables retargeting campaigns
  • LinkedIn Insight: Measures campaign performance and website demographics

4.3 Social Media Platforms

  • Social Media Buttons: Enable easy sharing of content on social platforms
  • Embedded Content: Display videos, posts, and other media from third-party sites

Important: These third-party cookies are subject to the respective privacy policies of these external services. We recommend reviewing their cookie policies:

  • Google Cookie Policy
  • Facebook Cookie Policy
  • LinkedIn Cookie Policy

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our website footer.

5.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically:

  • View and delete cookies stored on your device
  • Block all cookies from all websites
  • Block third-party cookies only
  • Clear all cookies when you close your browser
  • Enable "Do Not Track" features

Here's how to manage cookies in popular browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

5.3 Mobile Devices

If you access our services through a mobile device, you can manage cookies through your device settings:

  • iOS: Settings > Safari > Block All Cookies
  • Android: Settings > Privacy > Clear Browsing Data

Please note: Disabling certain cookies may affect the functionality of our website and services. Essential cookies cannot be disabled as they are necessary for security and basic functionality.

6. Cookie Retention Periods

Cookies are stored on your device for different periods depending on their type:

6.1 Session Cookies

Temporary cookies that are deleted when you close your browser. Used for essential functions like maintaining your login session.

6.2 Persistent Cookies

Remain on your device for a set period or until you delete them. Used for remembering preferences and analyzing long-term usage patterns. Our persistent cookies typically expire after:

  • 24 hours (short-term analytics)
  • 6 months (functional preferences)
  • 1 year (language and currency preferences)
  • 2 years (long-term analytics)

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email or through a prominent notice on our website
  • Request your renewed consent for non-essential cookies where required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Email

privacy@myllers.com

Phone

+1 (800) 555-0199

Postal Address

Myllers Finance Bank
Privacy Department
123 Banking Street
London EC2N 4AB
United Kingdom

Data Protection Officer

dpo@myllers.com

Return to Home